Shipping
Where in the world does your jewelry ship to?
We offer international shipping to many countries worldwide, including:
North America: United States, Canada, MexicoSouth America: Chile, ColombiaEurope: United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Luxembourg, Ireland, Denmark, Sweden, Norway, Finland, Greece, Austria, Bulgaria, Croatia, Hungary, Poland, Czech Republic, Romania, Estonia, Latvia, Slovakia, Slovenia, Lithuania, Cyprus, Turkey, MaltaOceania: Australia, New ZealandAsia: Japan, Hong Kong, Macao
Wherever you are, we’re committed to delivering your jewelry safely and reliably. Shipping costs and times will be calculated at checkout based on your location.
We truly appreciate your patience and understanding during this time and will keep affected customers updated.
How long does delivery take?
Delivery times vary by destination with estimates provided at checkout. All orders ship from our Hong Kong logistics hub and are carefully packaged for safe arrival. This routing ensures efficient customs clearance, reliable worldwide delivery, and reduced carbon emissions through consolidated shipments.
How much does shipping cost?
We offer competitive shipping rates with free worldwide delivery on orders over $60, ensuring fast and reliable service to your door.
Returns & Exchanges
Can I return my jewelry?
Yes — we want you to love your pieces. If unsatisfied, we're here to help. Final Sale items are not returnable. Sets must be returned in full; partial returns are not accepted.
How do I return my jewelry?
Our standard return period is 14 days from delivery. You cover return shipping; we cover shipping for replacements.
How do I contact you?
You can reach us through our Contact page. We aim to respond within 1-2 business days.